HSA 4941 - Blog #10

This internship experience has been a great opportunity for me, to finally put what I have learnt in my studies to practice in a long term care facility. All the managers and staff members, have been extremely kind to me. They have made every effort to answer all of my questions and to clarify any misconception that needed to.


This week I said my final goodbyes to everyone. I worked with the assistant business office manager. I help her with some of her filings and also I called some of the insurance companies to inquire about claim benefits for the long term care residents.

HSA 4941 - Blog #9

This week I got some hands on experience in the Risk Management Department. I worked with the Risk Management Manager. I had to read through the risk management manual, to get an idea of what her job entails.


I had to enter the amount of injuries and the reason for them in the Daily Incident/Accident Log 2010 book. Today two patients fell and I had to record it and put a copy of the incident report in the file.


Also, I had to make phone calls to various insurance companies to find out the status of patient’s claims. This facility has an oral hygiene plan for its residents, so I had to call the Senior Oral Hygiene Insurance Protection Plan to find out if payments have been received.


This week was very productive because I got a chance to see and assist the Risk Manger. I believe that a great way to learn is when the managers actually let you participate in what he/she is doing. That is the only way that you would actually gain experience.

HSA 4941 - Blog #8

This week i worked in the Business Office. I helped the HR Cordinator with her filings. She was a little back up on her filing, so according to her i was a great helper.

Immediately after that, i had to print out 90 copies of the Employess Benefit Plan handbook. It was a good learning experience because i got a chance to see their filing system and where everything goes.